Support

As much as we strive to create perfect software, we know there is no such thing; however the only way we can address issues is if we know about them!  Please don't hesitate to contact us!

If you are having trouble using one of our products, please refer first to the associated documentation and the database of Frequently Asked Questions that we maintain.  If you have feedback, feature requests, bug reports or any other issue then please contact us!  We have created documentation, FAQ's and dedicated support email addresses for all of our products.


TouchDraw for iPad

Email Support:
ipad@elevenworks.com

Documentation: 
Web Based Documentation
PDF Documentation

Tutorials:
iPad Floor Plan Tutorial

Note: TouchDraw for iPad requires iOS 5.0 or later.

TouchDraw for Mac

Email Support:
mac@elevenworks.com

Documentation: 
Web Based Documentation
PDF Documentation

Tutorials:
Mac Floor Plan Tutorial

Note: TouchDraw for Mac requires Mac OS X 10.7 or later.

TouchDraw for Android 

Email Support:
android@elevenworks.com

Documentation: 
Web Based Documentation
PDF Documentation

Tutorials:
Android Floor Plan Tutorial

Note: TouchDraw for Android requires Android version 4.0.3 or later.